Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by MCC Agency LLC ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

2. Description of Services

MCC Agency LLC provides lead generation services, including but not limited to:

• Insurance lead generation
• Financial services lead generation
• Home services lead generation
• Live call transfer services
• Lead verification and quality control

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Maintain proper licensing for your industry
• Use leads only for legitimate business purposes
• Not resell or redistribute leads without permission
• Respond to leads in a timely and professional manner

4. Lead Quality and Guarantees

We guarantee that leads will meet the following criteria:

• Be generated through compliant opt-in methods
• Contain accurate contact information
• Meet your specified demographic criteria
• Be delivered within agreed timeframes

5. Payment Terms

Payment terms include:

• Fees are due according to your service agreement
• Late payments may incur additional charges
• Services may be suspended for non-payment
• All fees are non-refundable unless otherwise specified
• Price changes require 30 days advance notice

6. Compliance and Legal Requirements

Both parties agree to comply with:

• Telephone Consumer Protection Act (TCPA)
• Do Not Call Registry regulations
• CAN-SPAM Act requirements
• State and federal privacy laws
• Industry-specific regulations

7. Prohibited Uses

You may not use our services for:

• Illegal activities or unlicensed business operations
• Spam or unsolicited communications
• Fraudulent or deceptive practices
• Violating consumer privacy rights
• Competing with our business interests

8. Intellectual Property

All proprietary technology, processes, and methodologies remain the property of Run It Up LLC. Clients may not:

• Copy or reverse-engineer our systems
• Use our trade secrets for competing purposes
• Share confidential information with third parties

9. Data Protection and Privacy

We are committed to protecting personal data in accordance with our Privacy Policy. Both parties agree to:

• Protect consumer personal information
• Use data only for agreed purposes
• Implement appropriate security measures
• Report any data breaches promptly

10. Disclaimers and Limitations

We disclaim warranties regarding:

• Specific business outcomes or results
• Lead conversion rates or sales performance
• Uninterrupted service availability
• Error-free operation of systems

11. Limitation of Liability

Our liability is limited to:

• The amount paid for services in the preceding 12 months
• Direct damages only (no indirect or consequential damages)
• Replacement or credit for non-conforming leads

12. Indemnification

You agree to indemnify and hold harmless MCC Agency LLC from claims arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Your business practices or operations

13. Term and Termination

These Terms remain in effect until terminated by either party. Either party may terminate:

• With 30 days written notice for convenience
• Immediately for material breach
• Immediately for non-payment

14. Governing Law and Disputes

These Terms are governed by [Your State] law. Any disputes will be resolved through:

• Good faith negotiation first
• Binding arbitration if negotiation fails
• Courts of [Your Jurisdiction] for injunctive relief

15. Modifications

We may modify these Terms with 30 days notice. Continued use of services after notice constitutes acceptance of new Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, along with your service agreement and our Privacy Policy, constitute the entire agreement between the parties.

18. Contact Information

These Terms of Service were last updated on January 1, 2025.